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Network Operations Engineer
Job ID:24649
Collegeville, Pennsylvania

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Network Operations Engineer and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Network Operations Engineer, you will perform the necessary support to our internal customers, project teams, and design teams for the implementation of approved designs, design review/consultations, and daily operational tasks for the enterprise LAN/WAN/WLAN environment. You will be responsible for all aspects of operating the network while providing technical leadership and expertise to a diverse team of IT professionals. You will also configure and install enterprise level network devices and services (routers, switches, WLAN, load balancers, DNS/DHCP/IPAM, and QoS). Additionally, you will:

  • Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
  • Resolve highly complex or critical incidents involving multiple enterprise services and lead and/or engage in service restoration and root cause analysis activities
  • Identify opportunities for internal process enhancement
  • Monitor support ticket queues and implementation of Business as Usual (BaU) customer requests
  • Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; and collaborating with network architects on network optimization
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
  • Create, maintain, and update documentation on all networking processes and procedures
  • Provide advanced technical support during business hours and non-business hours on a rotating on-call basis.

What You’ll Need to be Successful:

  • At least 4 years experience in a network engineering role
  • High school diploma or GED 
  • Solid understanding of routing protocols (OSPF and EIGRP)
  • Solid understanding of layer 2 protocols (STP and RSTP)
  • Network monitoring and troubleshooting (SolarWinds, Cisco Prime, Wireshark)
  • Experience with Cisco routers (ISR/ASR series routers)
  • Experience with Cisco Catalyst switches (3850, 4500, 650)
  • Experience with Cisco Nexus switches (2K, 5K, 7K, 9K)
  • Extensive knowledge implementing and supporting DNS, SNMP, RADIUS, TACACS, and SYSLOG
  • Experience with Load Balancer (LTM/GTM) technologies (F5 preferred)
  • Experience with WAN Acceleration technologies (Riverbed preferred) 

Great Additional Skills:

  • Bachelor’s degree in a technical discipline 
  • Team leadership experience in a virtual global team
  • Solid understanding of routing protocols mBGP and ISIS
  • Experience with Cisco SD-WAN, IPSEC, and GRE
  • Experience with access control list (ACLs), VRF, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS), and Quality of Service (QoS)
  • Thorough understanding and 2 years of experience configuring IPSEC VPN, DMVPN, SSLVPN, or GET/VPN 

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.