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Project Manager - Voice
Job ID:24546
Raleigh, North Carolina

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Project Manager - Voice and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Project Manager - Voice, you will organize and coordinate programs, provide strategic guidance to teams, and develop strategies and tactics. You will coordinate cross-project activities and formulate, organize, and monitor inter-connected projects. You will also decide on suitable strategies and objectives. Additionally, you will:

  • Lead and evaluate project managers and other staff
  • Develop and control deadlines, budgets, and activities
  • Apply change, risk, and resource management
  • Assume responsibility for the program’s people and vendors
  • Assess program performance and aim to maximize ROI
  • Resolve projects’ higher scope issues
  • Prepare reports for client and senior management

What You’ll Need to be Successful:

  • Proven experience as a Program Manager or other managerial position
  • Thorough understanding of project/program management techniques and methods
  • Excellent Knowledge of performance evaluation and change management principles
  • Excellent knowledge of MS Office
  • Good knowledge of different software systems, SOA architectures, and various compatibility requirements
  • Experience with telephone/voice technology
  • Outstanding leadership and organizational skills
  • Excellent communication skills
  • Excellent problem-solving ability
  • Stakeholder management skills
  • Change management experience
  • Strategic influencing skills
  • Organizational awareness and networking skills
  • Excellent articulation and presentation skills
  • Strong ability to prioritize work and resources across engagements based on short and long-term needs

Great Additional Skills:

  • Working knowledge of program/project management software (Gsuite)

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career.  In addition to opportunities for advancement and ongoing training, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from a dedicated Client & Employee Optimization Specialist
  • Networking opportunities with other consultants in your area

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.