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Jira Administrator
Job ID:24528
Overland Park, Kansas

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Jira Administrator and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Jira Administrator, you will implement high quality solutions in an iterative manner. You will partner closely with the Solution Architect to align on solution planning and project delivery, including managing project/program timelines, project scope, fielding client requests, budgets, and project scope creep. You will also make changes and create new workflows. Additionally, you will:

  • Install, configure, maintain, administer, and enhance JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons
  • Help guide the configuration and documentation of client JIRA and Confluence instances
  • Work with customers to enable custom workflows, fields, screens, dashboards, and reports
  • Create and manage complex configuration elements including project workflows, screen schemes, permission scheme, and notification schemes
  • Advise on best practices configuration and recommendations to avoid common pitfalls and challenges
  • Install and configure 3rd party add-ons for products to provide enhanced capabilities (Portfolio for JIRA, Structure, Tempo, Insight)
  • Provide training on JIRA and Confluence usage, administration, and operational use and maintenance of the systems
  • Provide support as required to users to ensure the success of implemented solution

What You’ll Need to be Successful:

  • At least 2 years of experience with configuration and administration of Atlassian products such as JIRA Core, JIRA Thinking, JIRA Software, Confluence, and key 3rd-party add-ons
  • Conceptual and practical understanding of SDLC, ITIL, and Agile
  • Ability to work independently with minimal guidance in a dynamic, ever-changing environment
  • Ability to manage multiple deliverables at any given time through effective time-management and planning
  • Good work ethic and the ability to work with diverse teams across different time zones
  • Demonstrated good interpersonal skills and communication, both written and spoken
  • Responsiveness to internal and external requests
  • Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.