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IT Support Consultant
Job ID:24259
New Orleans, Louisiana

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as an IT Support Consultant and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the IT Support Consultant, you will provide internal organization technical support and help desk functions. You will assist in the day-to-day support of user devices and computer networks. You will also troubleshoot a variety of other internal IT issues. Additionally, you will:

  • Monitor and perform software updates
  • Monitor and perform security audits

What You’ll Need to be Successful:

  • Proficiency troubleshooting common problems with PCs, laptops, tablets, and smartphones
  • Proficiency in Windows 10 and Microsoft Office 365 applications and administration functions
  • Proficiency with network troubleshooting and administration
  • Proficiency troubleshooting common connection problems with ethernet and Wi-Fi
  • Proficiency operating using an automated ticketing system (Jira, Zendesk, etc.)

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.