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Engineering IT Operations Developer
Job ID:24229
Dallas, Texas

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as an Engineering IT Operations Developer and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Engineering IT Operations Developer, you will provide level 1, 2, and 3 production support for applications, covering incidents, problems, change requests, service requests, and access management. You will identify and perform proactive application enhancements and bring continuous improvement to the applications’ performance and stability in partnership and accordance with the IT team’s Agile/DevOps development and release process. Additionally, you will:

  • Document and communicate required changes, corrective actions, resolution notes, self-help documentation and quick reference guides, and disaster recovery plans
  • Coordinate data reconciliation and front-end changes
  • Define, maintain, and schedule Appworx jobs
  • Be accountable for integrations into other systems such as Oracle ERP and CAS

What You’ll Need to be Successful:

  • Familiarity with the Service Now application for ticket management
  • Ability to write SQL and understand stored procedures
  • Familiarity with Apache, JBoss, Citrix, network storage devices, Netscape Directory Server/e-content server, Arbotext Epic, Documentum Adapter, Right Site Server, WDK, DOORS databases and DXL scripting, CA-PPM, ClearQuest, Coldfusion server administration, and Developer Studio
  • Ability to implement/configure Appworx jobs
  • Ability to write PERL scripts
  • Ability to implement and update Informatica jobs
  • Familiarity with maintenance and administration of enterprise search data content sources
  • Experience working with all layers of an application (web, application, Oracle DB)
  • Ability to reverse engineer applications where little to no documentation exists
  • Ability to juggle support of multiple applications
  • Ability to solve complex problems through logical reasoning, problem breakdown, root cause analysis, etc.
  • Ability to clearly and accurately communicate with functional partners when investigating and clarifying application issues
  • Ability to convey technical details clearly to non-technical individuals
  • Basic knowledge of ITIL
  • Experience with Outlook, Word, Excel, and PowerPoint

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.