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Technical Writer
Job ID:24205
Cincinnati, Ohio

RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Technical Writer and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Technical Writer, you will produce high-quality training materials and communications that contribute to the success of our business. You will work collaboratively with subject matter experts, product managers, developers, usability experts, and quality support within the organization and externally with contractors, 3rd party service providers, and system integrators. You will also provide content for a variety of mediums, including print, television, web-based learning, online help, hover help in proprietary software solutions, and technical release summaries. Additionally, you will:

  • Write, edit, and revise training materials, documentation, and communications
  • Develop instructional materials (job aids, best practice guides, training materials) for end users of application software and hardware
  • Work as part of a project team, gaining an in-depth understanding of the product or service offering, to understand the documentation needs for all stakeholders.
  • Collaborate with stakeholders to collect information to be used for training and general communications
  • Identify, create, maintain, and utilize document templates, libraries, and technical writing standards
  • Proofread and edit materials to ensure quality standards are met
  • Ensure content and format is consistent across all documentation
  • Ensure appropriate control/access to documents and templates
  • Proficiency in researching, evaluating, and recommending new documentation tools and methods
  • Act as a resource for the English language, Corporate Style Guide, and Microsoft Manual of Style

What You’ll Need to be Successful:

  • Experience writing technical documentation and user manuals
  • Strong understanding of English grammar and style guide use
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Ability to learn new software programs and proprietary applications as needed
  • Excellent communication and organizational skills
  • Ability to be self-directed and work independently, as well as be a contributing member of a team
  • Self-motivation and ability to prioritize and organize work based on changing and challenging deadlines
  • Proficiency with Microsoft Office Suite
  • Proficiency in HTML, web authoring, and basic website administration
  • Basic understanding of the Agile software development life cycle

Great Additional Skills:

  • Knowledge of Cascading Style Sheets
  • Understanding of retailing and merchandising

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career.  In addition to opportunities for advancement and ongoing training, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching
  • Professional support from a dedicated Client & Employee Optimization Specialist
  • Networking opportunities with other consultants in your area

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.