Apply Now





   

 

Thank you for Applying!



Your application has been successfully submitted. You will also receive an email with more information.


Close
Client & Employee Optimization Specialist
Job ID:24015
New Orleans, Louisiana

RESOLVIT

Bringing Solutions That Make Business Better

Take your career to the next level as a Client and Employee Optimization Specialist with Resolvit. We’re growing. How? We hire the best in their fields – results-focused “can do” professionals with the skills to achieve project goals across multiple industries and disciplines

Are You Up to the Challenge?

Put your human resources, sales, and relationship management skills to work by helping our Business Services Teammates in four key areas: customer satisfaction and expansion, sales operational support, consultant/employee engagement, and project coordination. As the Client and Employee Optimization Specialist, you will also engage Resolvit’s Client Services field employees as their primary point of contact for questions, concerns, and employee issues, as well as conduct new hire orientations, communicate vital employee benefits information, and facilitate our 360 degree performance evaluation process. You will also coordinate the redeployment of our Client Services team members from one consulting engagement to the next, promoting employee retention, and generate new leads with our Account Manager by performing client account research, attending networking events, and fostering trusted client relationships. Additionally, you will:

  • Prepare contracts, proposals, statements of work, and other engagement paperwork
  • Resolve invoicing, billing, and purchase order issues with current clients
  • Coordinate and provide metrics and reporting support and reconciliation for client procurement department requests as well as project/solution proposals
  • Monitor successful completion of post-award consulting engagements, prepare status reports, attend project meetings with the client, assist with issue resolution, and facilitate training and redeployment efforts

What You’ll Need to be Successful:

  • More than 3 years of progressive sales, human resources, or business experience in professional services or products
  • Bachelor's degree in business, industrial psychology, or a related course of study
  • A professional attitude and a track record of successfully building and maintaining client and employee relationships
  • An articulate, outgoing, and engaging approach to interpersonal relationships
  • A high level of motivation and an entrepreneurial spirit
  • Strong competency with MS Office Suite (including Excel and PowerPoint)
  • Demonstrated success in time and task management, with a keen eye for detail
  • Excellent oral and written presentation skills

Great Additional Skills:

  • Experience in the consulting, human resources, or staffing services field is a plus

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career.  In addition to opportunities for advancement and ongoing training, we offer:

  • Medical, dental, and vision insurance
  • Life insurance coverage
  • Long-term and short-term disability coverage
  • 401(k) retirement plan with matching

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.