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IT Support Intern (Paid Internship)**TEST DO NOT APPLY
Job ID:17644
Vienna, Virginia
RESOLVIT
Bringing Solutions That Make Business Better
 
Take your career to the next level as a IT Support Intern with Resolvit. We’ve grown 53% over the last three years and have been included on the Inc. 5000 list of America’s fastest growing companies four times. How? We hire the best in their fields - results-focused professionals with the skills to achieve project goals across multiple industries.
 
Are You Up to the Challenge?
Put your customer service skill set to work by providing Tier I and II help desk and technical support and updating the ticketing system. As the IT Support Intern, you will participate in an extensive training program that will teach you everything you need to know about in-house IT operations. You will conduct research to generate creative ways of solving technical issues quickly and efficiently. You will also assist systems administrators in the day-to-day support of user devices and computer networks, monitor and perform software updates, monitor and perform backups, set up new computer systems, maintain existing computer systems, and work directly with senior IT professionals.
 
What You’ll Need to be Successful:
  • Currently enrolled in an accredited university
  • Superb customer service skills and a sincere desire to help others while exercising patience
  • Excellent PC troubleshooting skills and knowledge of Windows 7 and 8 as well as Microsoft Office 2007 and 2010
  • Great organizational skills and very strong attention to detail
  • Understanding of networking technologies (i.e. Ethernet, Wi-Fi, TCP/IP, HTTP, DNS, DHCP, and more)
  • Excellent verbal and written communication skills
  • A passion for technology

Great Additional Skills:

  • Exposure to Windows Server 2008 or 2010
  • Understanding of firewalls, routers, and switches
  • Spanish language skills
  • CompTIA A+ and Network+ certifications
What’s in it for You?
During your internship with Resolvit, you’ll be empowered to try new things and grow in your professional career.  You will gain valuable knowledge about information technology while working in a fast-paced office setting. This is an hourly paid internship with opportunity for advancement into a full-time IT Support position.
 
How to Apply:
If you’re ready to join our team, click “Apply” to register with our online talent community. Completion of our online registration process will take 5 minutes.
 
We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!